FAQs
Who is Stenger & Stenger P.C.?
We are a law firm that represents creditors. We assist our clients in resolving past due obligations of their customers. Our goal is to listen and to be respectful as we try to work together to resolve your account.
What are your customer service hours?
Monday through Friday 8:00am – 6:00pm EST
Hours may vary.
How do I contact Stenger & Stenger, P.C.?
You can contact us toll free at 888.305.7775 or our main office at 616.940.1190. Additionally, you can contact us by mail, email, fax or by utilizing the contact form on our website.
If you are represented by counsel or have a debt settlement company negotiating on your behalf, you can notify our office with that information by phone, mail, email, fax or by utilizing the contact form on our website.
How do I dispute my account?
You can dispute your account by contacting our office via phone, mail, email, or additional mediums made available to you.
How do I make a payment on my account?
You can log on to the firm’s payment portal or call our customer service department. Please navigate to the link below.
When will payment be posted to my account?
Please allow 2-3 business days for the payment to appear in your bank account.
How do I provide/update my contact information?
You can provide or update your contact information by contacting our office via mail, email or phone. We also have a contact submission form on our website.
Disclaimer
This is a communication from a debt collector. We are attempting to collect a debt and any information obtained will be used for that purpose.
The information you obtain at this site is not, nor is it intended to be, legal advice. You should consult an attorney for advice regarding your individual situation. We invite you to contact us and welcome your calls, letters and electronic mail. Contacting us does not create an attorney-client relationship. Please do not send any confidential information to us until such time as an attorney-client relationship has been established.